Hey there, change-makers!
Today, we're diving into the fascinating world of CRM systems and how they can revolutionise the way social organisations manage and grow their government and grant-funded contracts. We've got a real-life example from one of Apogee Development's clients, Offploy.org, who have harnessed the power of Salesforce to achieve a staggering 97% outcome rate across their contracts. So, buckle up, and let's get inspired!
1. Keeping a keen eye on outcomes across contracts
Offploy.org takes monitoring and evaluation to the next level by using Salesforce to track outcomes on an aggregate level. This bird's-eye view allows them to quickly identify which contracts are thriving and which might need a friendly nudge to get them back on track. The result? No contract is left behind, and they consistently deliver top-notch results for their beneficiaries.
2. Crunching the numbers to drive sustainability
Offploy.org knows that understanding the financial nitty-gritty of each contract is key to their long-term success. By using Salesforce to calculate contract values and funds per beneficiary, they can easily visualise the financial value of their work on a per candidate level. This data-driven approach ensures they allocate resources wisely, keeping the organisation sustainable and ready to make a positive impact for years to come.
3. Streamlining communication for happy commissioners
Ever heard the saying, "communication is key"? Offploy.org takes it to heart by using Salesforce to manage auto-notifications sent to their referrers. With a 100% delivery rate for case notes, they maintain excellent relationships with their commissioners, securing more referrals and keeping everyone in the loop. And the cherry on top? All notes are sent securely via CJSM, guaranteeing top-notch privacy for their beneficiaries.
So there you have it, folks!
Offploy.org is smashing it in the social sector by harnessing the power of Salesforce CRM to manage their contracts effectively. If you too want to deliver extraordinary impact for your beneficiaries and keep your organisation thriving, it's time to jump on the CRM bandwagon!
Ready to explore the world of CRM for your social organisation? Reach out to Apogee Development, and let's chat about how we can help you maximise your potential. Your future success story awaits!
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